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Privacy Policy

TMJ Physical Therapy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy and Notice of Privacy Practices describes how we collect, use, disclose, and protect your information—both through our website and in the course of providing physical therapy services in accordance with HIPAA and applicable state privacy laws.

1. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website: www.physicaltherapytmj.com
  • Individuals who contact us via our forms, email, or phone
  • Patients receiving physical therapy services at our clinic

2. Information We Collect

A. Website Visitors

We collect certain data automatically:

  • IP address, browser type, and device information
  • Pages visited and time spent on the site
  • Cookies and analytics data (e.g. via Google Analytics)

If you submit a form, we may collect:

  • Name, email, and phone number
  • Information related to your reason for contacting us

Note: Please do not submit confidential medical information via our general contact forms.

B. Patients

We may collect the following Protected Health Information (PHI):

  • Medical history, treatment details, provider notes
  • Diagnoses, referral information, insurance details
  • Photos or videos (with written consent)

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and schedule consultations
  • Provide treatment and manage care
  • Verify insurance benefits
  • Improve our website, services, and outreach
  • Communicate with you regarding your care or clinic updates
  • Comply with legal, insurance, or regulatory obligations

4. Disclosures of Information

We may share information with:

  • Your referring healthcare providers (with consent)
  • Insurance providers (with proper authorizations)
  • Third-party vendors for services like hosting, billing, or analytics—only under Business Associate Agreements (BAAs)
  • Legal authorities as required by law (e.g., subpoenas, threats of harm)

We do not sell your data to third parties.

5. Cookies and Tracking

We use cookies and tracking tools to understand website performance and usage. You can manage cookies through your browser settings. We do not currently respond to “Do Not Track” signals.

6. Your Privacy Rights (Patients)

As a patient, you have the right to:

  • Request access to or a copy of your PHI
  • Request corrections to your records
  • Request restrictions on how your PHI is used
  • Request confidential communication methods
  • Receive a list of disclosures
  • File a complaint with us or with the U.S. Department of Health and Human Services

To exercise these rights, contact us at info@physicaltherapytmj.com or call (404) 868-7994.

7. Security Measures

We protect your data through:

  • SSL encryption on our website
  • Secure storage of electronic medical records
  • Limited access to PHI by authorized staff only
  • Physical safeguards in our clinic

Despite our efforts, no method of transmission over the internet or storage system is 100% secure.

8. Retention & Disposal

We retain medical records and patient information according to Georgia law and HIPAA requirements. When no longer needed, we securely delete or destroy records.

9. Third-Party Links

Our website may link to third-party websites (e.g., Facebook, LinkedIn). We are not responsible for their privacy practices.

10. Minors

Our services are intended for adults and minors only with parental or legal guardian consent. We do not knowingly collect information from children under 13.

11. Policy Updates

We may update this policy from time to time. The latest version will always be available at www.physicaltherapytmj.com with the effective date noted above.

12. Contact Information

For questions or complaints regarding your privacy:

TMJ Physical Therapy
930 Woodstock Rd #310
Roswell, GA 30075
(404) 868-7994
info@physicaltherapytmj.com

13. Notice of HIPAA Privacy Practices

A full copy of our Notice of Privacy Practices is available at our office and upon request. This Notice describes how your medical information may be used and disclosed, and how you can access this information. Patients will receive and acknowledge this notice upon intake.